Return & Refund Policy
Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Eligibility
- Returns are accepted within 7 days of delivery
- Product must be unused and in original packaging
- Custom-made products cannot be returned unless defective
- Proof of purchase (order confirmation) is required
How to Return
- Contact our customer support with your order number
- Explain the reason for return
- Receive return authorization and shipping instructions
- Ship the product back to us
- Receive refund within 5-7 business days after inspection
Refund Process
Refunds will be processed to the original payment method within 5-7 business days after we receive and inspect the returned product. Shipping charges are non-refundable unless the return is due to our error.
Defective Products
If you receive a defective or damaged product, please contact us within 24 hours of delivery with photos of the damage. We will arrange a free replacement or full refund.